Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience for all of our customers.

Processing Time

All orders are processed within 2–5 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or holidays. Processing times may be slightly delayed during high-volume periods, holidays, or promotional events.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

  • United States: 10–15 business days
  • International Orders: 10–20 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, customs clearance, and other factors outside of our control.

Shipping Cost

We offer:

  • Free shipping on orders over $68
  • Standard shipping rates will be calculated and displayed at checkout for orders below the free shipping threshold.

Shipping fees are non-refundable once an order has been shipped.

Tracking Your Order

Once your order has been shipped, a tracking number will be provided via email.

Please allow 24–72 hours for tracking information to update after shipment. Sometimes carriers may experience delays in scanning or updating tracking details.

You can track your order using the tracking number provided in your shipping confirmation email.

Multiple Shipments

To ensure faster delivery, your order may be shipped in multiple packages from different fulfillment locations.

If your order arrives in separate shipments, you may receive multiple tracking numbers. Please do not be concerned if all items do not arrive at the same time.

Customs, Duties & Taxes

For international orders, customers may be responsible for any customs fees, duties, or taxes imposed by their country.

These charges are determined by local customs authorities and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee address changes after an order has entered processing or shipment.

Lost, Delayed, or Stolen Packages

Once an order has been delivered according to the tracking information provided by the carrier, we are not responsible for lost, stolen, or misplaced packages.

If your package shows as delivered but you cannot locate it, please:

  • Check around your delivery location
  • Ask household members or neighbors
  • Contact your local carrier office for additional assistance

We will do our best to help resolve any delivery issues.

Contact Us

If you have any questions regarding your order or shipping, please contact our support team:

Email: 00_count_meetups@icloud.com

We are always happy to assist you.